Dear Friends
We were all saddened to hear about the earthquake in Mexico City.
We wanted to update you that the event will still occur as planned in Riviera Maya in Mexico.
The Riviera Maya area is over 1500 km from Mexico City and was not affected by the earthquake.
For any questions please do not hesitate to contact us.
The HP Indigo MasterClass team

Welcome to HP Indigo Masterclass

Dear Friends,
Please join us for our 2018 kick-off event: MasterClass Riviera Maya in Mexico.

The natural wonders of The Riviera Maya will serve as the backdrop for our business discussions, focusing on how to “seize the moment” in 2018, building our growth next year and beyond, and continuing the emphasis on our customer experience.

While you are attending business sessions, your spouse will be able to participate in a variety of specially organized tours and activities. Plus, you can enjoy add-on tours before and after the event.

MasterClass 2018 will take place at the Iberostar Paraiso Maya Hotel. When booking flights please consider the event begins on the afternoon of Monday, November 6th.

We look forward to seeing you at MasterClass 2018!

Alon Bar-Shany and the Indigo team


Event Agenda

All Day Arrivals


HP employees: Briefing

Service Track Briefing

Welcome Reception

Welcome to Mexico

Welcome to Mexico Opening Session, Alon Bar-Shany Plenary Sessions: Simon Lewis, Yogev Barak

Lunch / Partner Showcase

Service Track

Business Track

Business Track Workshop: Your voice – Product roadmap Competitive Update : Albert Paniello, Mike Gillis Product Updates, FY18 plans: Yogev

Transfer to Dinner

Dinner Out

Spouse Tour – Snorkel adventure

Spouse Tour - Snorkel adventure, lunch and Frida Khalo museum at Playa del Carmen

Business Track

Workshop: Dealing with competition

Choice of TED Talks


Workshop: PrintOS Service Suite Fall Intro

Choice of TED Talks

Service Track

Dinner Party

Spouse Tour to Chichen Itza

Cenote Zaziltunich, visit Mayan women community

Regional meetings


Regional meetings

Closing Plenary Session

Regional Dinners

Spouse tour to Rio Secreto

Spouse tour to Rio Secreto or relax at hotel with Yoga and Zumba

Register now


Hotel Iberostar Paraiso Maya - Riviera Maya, Cancun

Our host hotel is located just 30 minutes from the Cancun International Airport. Is an all-inclusive Hotel, meaning that the rate you pay per day will include all meals, beverages, Frigo bar, room service, and taxes. See all information

Visa requirements

During the registration, you will be asked if you need a VISA to travel to Mexico. Please note that you should also consider contacting your local embassy for further information on the required documents and the procedure to follow.  To see the countries that need VISA please Click here


From the Airport
Please provide all the information on your flights in the registration form.  After picking up your luggage, please continue to the "Groups Exit", which will be located at the first door you see exiting the airport.
To the Airport
Shuttle transfers to the airport will be arranged for you, 4 hours prior your take-off time. This will give you enough time to go through all security procedures at the airport. Information will be given at the Hospitality Desk.

About Mexico

We want you to enjoy our event to a maximum. Therefore, a few bits of advice when traveling to Mexico.
See More

Location Time Zone 

Central Standard Time (CST), which is six hours behind Coordinated Universal Time (UTC), or UTC-6, and applies to most of the country including Mexico City. During DST, this region observes Central Daylight Time (CDT), which is UTC-5.
See Map

Do you need more information?

Please do not hesitate to contact the team in case you have more questions.
Our service hours are:
M-F 8 am to 8 pm Riviera Maya time zone
Sat 8 am to 2 pm Riviera Maya time zone
Sunday Closed

About Mexico

About Riviera Maya

The area known as Riviera Maya extends a full 86 miles and is situated in the Quintana Roo state. This sits on the Yucatan Peninsula’s northeast coast, one of Mexico’s true beauty spots. The continental portion features a climate that is semi-tropical,

Traveling To Mexico

We want you to enjoy the HP indigo MasterClass 2018 to the fullest. Therefore we invite you to read a few bits of advice when traveling to Mexico 

Useful Information

Most countries have an honorary consulate in Cancun. If your country is not on the list, please check in your Foreign Affairs website.

Event Location

Hotel Iberostar Paraiso Maya

Carretera Chetumal – Puerto Juarez Km 309, CP  77710

TEL: 011-52-984-8772800

Get Direction

Contact Us